Responsible Gaming
at gb44r

1 Our Commitment to Responsible Gaming

gb44r believes that a sustainable, trustworthy gaming platform is one that places player welfare at the centre of everything it does. Our responsible gaming programme is not simply a set of compliance checkboxes — it reflects a genuine, ongoing commitment to the health and happiness of every player in our Bangladesh community, from Dhaka to Chittagong, Sylhet to Cox's Bazar.

We recognise that for the vast majority of players, online betting and casino games are a recreational activity enjoyed safely and within budget. However, a minority of players can develop patterns of play that become harmful. gb44r is committed to identifying such patterns early, providing effective intervention tools, and connecting affected players with professional help without delay.

Every feature described on this page — deposit limits, time-outs, self-exclusion, reality checks — is available to all registered gb44r players at no cost and with no waiting period. You can activate these tools directly through your account settings or by contacting our support team via live chat or email at [email protected].

2 Age Restriction & Verification

gb44r enforces a strict minimum age of 18 years for all players. This policy applies to registration, deposits, placing bets, playing casino games, claiming bonuses, and all other platform activity without exception. Players found to be under 18 at any point — including after the account has been created and used — will have their account immediately suspended, all winnings forfeited, and deposits returned in accordance with our terms.

Age Verification Process

All players are required to complete identity verification (KYC) before withdrawing funds or after reaching specified deposit thresholds. Acceptable documents for age and identity verification include:

• National Identity Card (NID): Bangladesh National ID card showing date of birth.
• Passport: Any valid passport issued by the Government of Bangladesh or another country.
• Birth Certificate: Government-issued birth certificate alongside a secondary photo ID.
• Driving Licence: Bangladesh Road Transport Authority driving licence showing date of birth.

gb44r reserves the right to request age verification documents at any stage — including immediately after registration — and to suspend account activity until verification is successfully completed. We use third-party KYC screening partners to cross-check submitted documents against authoritative data sources.

Protecting Young People

If you share a device with minors, we strongly encourage you to use device-level parental controls and to keep your gb44r login credentials private. Never share your username or password with anyone under the age of 18. If you believe a minor has accessed your gb44r account, contact our support team immediately at [email protected] so we can investigate and take appropriate action.

3 Recognising Problem Gambling

Problem gambling can develop gradually and is not always easy to recognise in yourself. The following self-assessment questions are designed to help you reflect honestly on your relationship with gambling. If you answer "yes" to three or more of these questions, we encourage you to use our responsible gaming tools immediately and to consider seeking professional support.

Warning Signs in Others

If you are concerned about a friend or family member's gambling behaviour, look out for these warning signs: secretive behaviour around finances, unexplained debts or missing money, dramatic mood swings tied to gambling outcomes, neglecting daily responsibilities, and withdrawal from social activities. If you observe these patterns, encourage the person to speak with a professional and to contact gb44r's support team to discuss responsible gaming options on their behalf.

4 Self-Exclusion

Self-exclusion is the most powerful responsible gaming tool available at gb44r. When you self-exclude, your account is suspended for the duration you select, and you will be unable to log in, deposit, place bets, or access any gaming content during that period. Self-exclusion is irreversible for its chosen duration — it cannot be cancelled early or bypassed, even if you change your mind.

Available Self-Exclusion Periods

• 6 months — Recommended as a minimum for players who feel gambling is becoming a significant problem.
• 1 year — Suitable for players who require a longer break to restore financial and personal stability.
• 3 years — For players who need an extended separation from online gaming activity.
• Permanent exclusion — For players who wish to close their gb44r account indefinitely with no option to reopen it in the future.

How to Self-Exclude

To activate self-exclusion on your gb44r account, you can:

• Navigate to Account Settings → Responsible Gaming → Self-Exclusion within your logged-in account dashboard and select your preferred exclusion period.
• Contact our live chat support team at any time (24/7) and request immediate self-exclusion — our agents will process the request without delay or persuasion attempts.
• Email [email protected] with the subject line "Self-Exclusion Request" and your registered account email address. Self-exclusion requests submitted by email are processed within 24 hours.

Once self-exclusion is active, gb44r will also remove you from all marketing communications for the duration of the exclusion period. Any promotional emails, SMS notifications, or in-platform bonus messages will be suppressed automatically.

After Self-Exclusion Ends

When a self-exclusion period expires, your account will not be automatically reactivated. You must take a deliberate, conscious step to request reactivation by contacting our support team. Before reactivating, gb44r will ask you to confirm that you are ready to return to gaming responsibly and may ask you to review this Responsible Gaming page. We recommend setting fresh deposit limits from the moment of reactivation.

5 Deposit Limits

Deposit limits allow you to cap the total amount of money you can add to your gb44r account over a defined time period. Setting a deposit limit is one of the most effective preventive measures against overspending, because it removes the ability to chase losses beyond your budget — even in the heat of the moment.

Available Limit Types

• Daily deposit limit: Sets the maximum total amount you can deposit within any single 24-hour period. For example, setting a daily limit of ৳1,000 means you cannot deposit more than ৳1,000 in a day, regardless of how many individual transactions you attempt.
• Weekly deposit limit: Caps your total deposits over any rolling 7-day window. Useful for players who prefer to budget on a weekly basis aligned with their income cycle.
• Monthly deposit limit: Sets a ceiling for total deposits over any rolling 30-day period. Ideal for players who manage their entertainment budget on a monthly basis.

Increasing vs. Decreasing Limits

Decreasing a deposit limit takes effect immediately. If you set a lower limit, it is active from the moment you confirm the change — there is no cooling-off period before a reduction takes effect.

Increasing a deposit limit is subject to a mandatory 7-day cooling-off period. This delay is intentional: it prevents impulsive decisions made during a losing session from having an immediate financial impact. The increase will not take effect until the 7-day period has elapsed, giving you time to reconsider.

6 Time-Out Tools

A time-out is a short-term break from gb44r designed for players who feel they need a brief pause without committing to a full self-exclusion. During a time-out, your account is temporarily suspended — you cannot log in, deposit, or place bets — but the account remains open and can be reactivated at the end of the chosen period.

Available Time-Out Durations

• 24 hours — A one-day cooling-off period for players feeling impulsive or frustrated after a losing session.
• 1 week (7 days) — A short break to reassess gambling habits and regain perspective.
• 1 month (30 days) — A more substantial pause for players who feel their play is escalating beyond their comfort zone.
• 3 months (90 days) — An extended break for players who want significant time away without permanently closing their account.

Reality Check Reminders

In addition to structured time-outs, gb44r offers reality check reminders — periodic on-screen notifications that appear during active gaming sessions to inform you of how long you have been playing and how much you have spent or won in the current session. Reality checks are available in 15-minute, 30-minute, and 60-minute intervals and can be configured in your account settings. When a reality check appears, you will be given the option to continue your session or end it.

7 Player Protection Tools

gb44r provides a comprehensive suite of player protection tools accessible directly from your account settings. The six tools below work together to give you complete control over your gambling activity.

8 Getting Help & Support

If you feel that gambling is having a negative impact on your life or the lives of those around you, please reach out for help immediately. gb44r's support team is available 24 hours a day, 7 days a week and can activate responsible gaming tools on your account within minutes of your request. You do not need to justify your decision or explain yourself — simply ask, and we will act.

Beyond gb44r's internal support, a number of independent organisations provide free, confidential counselling and crisis support for individuals and families affected by problem gambling. We encourage all players in Bangladesh who are struggling to seek professional help alongside using gb44r's platform tools.

Tips for Keeping Gambling Safe and Enjoyable

• Set a strict budget before you start — decide on a fixed amount you are comfortable losing, treat it as the cost of entertainment, and stop when it is gone.
• Never chase losses — trying to win back money you have already lost is the most common pattern that leads to problem gambling. Accept losses as part of the game.
• Take regular breaks — use gb44r's reality check reminders to pause periodically, leave the screen, and return only when you feel calm and refreshed.
• Balance gambling with other activities — maintain hobbies, social connections, and physical activity alongside gaming. Gambling should be one leisure activity among many, not the primary one.
• Never gamble under the influence — alcohol, stress, fatigue, or emotional distress impairs judgement and increases the risk of making decisions you will later regret.
• Keep gambling money separate — only use funds that you have specifically set aside for entertainment. Never gamble with money needed for rent, food, bills, or family responsibilities.
• Be honest with yourself and others — if people close to you are expressing concern about your gambling, take those concerns seriously rather than dismissing them.